Privacy Policy

Effective Date: May 29, 2025

Last Updated: May 29, 2025

This Privacy Policy outlines how AllAccess Co. and its affiliated brands—Chicago Gear, Wish Apparel, Chicago Gear Truck Rental, and Venue Space Rental—collect, use, disclose, and protect your personal information when you visit our websites, submit forms, or interact with us online, in-person, or at our events. This policy applies to all services offered by AllAccess Co., either directly or under one of our brand subsidiaries.

1. Who We Are

 AllAccess Co. is a family-owned umbrella company based in Chicago, Illinois. We operate several businesses under a unified platform, including:

• Chicago Gear – Custom apparel, print design, signage, and branding solutions
• Wish Apparel – Lifestyle clothing and limited drops
• Chicago Gear Truck Rental – Local rental of box trucks used for hauling, vendor setup, and commercial transportation
• Venue Space Rental – Indoor space rentals for pop-ups, events, vendors, and community gatherings

We are committed to protecting your privacy while providing a smooth and secure user experience. 

2. What Information We Collect

We may collect the following:

Personal Information You Provide:

• Full name
• Phone number
• Email address
• Billing/shipping address
• Driver’s license (for rentals)
• Photos for custom work or identification
• Payment info (processed securely via third-party services)

Automatically Collected Info:

• IP address
• Browser/device type
• Page visits and time on site
• Photos uploaded with forms (e.g. odometer, ID, etc.)

3. How We Use Your Information

We use your information to:

• Process transactions (purchases, rentals, bookings, vendor registrations)
• Respond to inquiries or customer service requests
• Confirm identity for rental agreements
• Provide updates, reminders, and confirmations
• Improve website functionality and user experience
• Send promotional emails or updates (you may opt out at any time)
• Enforce our Terms of Service or Rental Agreements

We only collect and use information that is necessary and relevant to the services you request.

4. Use of Payment Information

All financial information submitted is processed through secure third-party payment platforms (e.g., Square, Stripe, or GoDaddy’s payment gateway). We do not store your full credit or debit card number on our servers. When required (e.g., for rental vehicles), you authorize us to charge your card for any fees related to damages, late returns, or policy violations.

5. Sharing and Disclosure of Information

We do not sell or rent your personal information. We may share your data only in the following situations:

• With third-party service providers performing tasks on our behalf (payment processors, website hosting, email platforms)
• When legally required (e.g., court orders, law enforcement, insurance claims)
• To protect our rights, customers, and assets
• In the event of a business transfer, sale, or merger involving AllAccess Co.

6. Privacy Protections by Service Type

a. Chicago Gear & Wish Apparel

• Your designs, orders, and personal details are only used to complete your order and are never shared without permission.
• Apparel pre-orders are stored for fulfillment purposes only and deleted from active systems once the order is complete.

b. Chicago Gear Truck Rental

• Driver’s license and ID images are securely stored and only accessed by authorized personnel.
• Photos of odometers and dashboard fuel levels may be requested and linked to your rental record for damage or mileage verification.
• Contact info is retained to fulfill your rental agreement and resolve any related claims.

c. Venue & Event Services

• Vendor registration forms may collect business names, logos, and tabling materials.
• We do not publish your personal info unless granted permission (e.g., to feature your brand or booth on social media).
• Photos taken at public events may be used in promotional material unless you opt out in writing.

7. Cookies and Tracking Tools

Our site uses standard cookies to:

• Track website performance and traffic
• Identify returning users for convenience
• Customize your on-site experience

You can manage or disable cookies through your browser settings. Third-party services (e.g., analytics tools, embedded forms) may also use cookies. We are not responsible for how those tools track or store data.

8. Email Communication

By subscribing to updates or placing an order, you consent to receive emails from AllAccess Co. and its businesses. These emails may include:

• Order or rental confirmations
• Event announcements
• Special offers
• Newsletter updates

You may unsubscribe at any time via the link in any marketing email.

9. Data Security

We implement industry-standard security practices, including encryption and access controls. However, no system is 100% secure, and we cannot guarantee absolute protection against all threats. If you suspect your information has been compromised, please contact us immediately.

10. Your Rights

You have the right to:

• Request access to or a copy of your personal information
• Correct or update inaccurate information
• Request deletion of your data (subject to legal and business obligations)
• Withdraw consent to marketing communications
• File a complaint with a regulatory authority if you believe your data has been misused

To request any of the above, please email us at chicagogear312@gmail.com with the subject line: “Privacy Request.”

11. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect information from minors without verifiable parental consent.

12. Changes to This Policy

We may update this Privacy Policy at any time to reflect changes in law, technology, or our services. Updated versions will be posted on this page with the effective date. We encourage you to review this policy regularly.

Contact Us

AllAccess Co.

2558 S Blue Island Ave, Chicago, IL 60608

chicagogear312@gmail.com

We’re here to answer your questions or handle concerns regarding your data or this privacy policy.